> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Apply for verified phone number

> Apply for a Retell verified phone number on US numbers to remove "Spam Likely" labels, increase trust with carriers, and improve outbound call pickup rates.

*Only available for U.S. numbers at this time*

Phone carriers may mark certain phone numbers as "Spam Likely", particularly when telephony providers like Twilio recycle previously used numbers. This can happen if a phone number was previously associated with spam activities before being reassigned. See the [spam likely overview](/build/telephony/call_efficiency_overview) for how to check whether your number is affected.

<Frame caption="Spam Likely">
  <img style={{ height: '300px', width: 'auto' }} src="https://mintcdn.com/retellai/_FxJdxv7mQoPqyGs/images/vp.png?fit=max&auto=format&n=_FxJdxv7mQoPqyGs&q=85&s=deb425180734b50c28afc089f080c0ae" alt="Spam Likely" width="800" height="1386" data-path="images/vp.png" />
</Frame>

To ensure your Retell phone number maintains a trusted status and isn't flagged as spam, you can register it as a verified phone number.

### Step 1: Create a business profile

First, create a business profile by following the [Business Profile](/build/telephony/business-profile) guide.

### Step 2: Apply for phone number verification

Once your business profile is set up, select it and submit your verification application through the dashboard.

<Frame caption="Apply for verified phone number">
  <img height="700" src="https://mintcdn.com/retellai/_FxJdxv7mQoPqyGs/images/vp_1.png?fit=max&auto=format&n=_FxJdxv7mQoPqyGs&q=85&s=1757744e896078211c39d4fd338f1845" alt="Apply for verified phone number" data-path="images/vp_1.png" />
</Frame>

### Step 3: Verification approval

Once approved, the number appears under the "Phone Numbers" tab with an "Active" status, confirming it's verified and trusted.

<Frame caption="Verified phone number with Active status">
  <img height="700" src="https://mintcdn.com/retellai/_FxJdxv7mQoPqyGs/images/verified-phone-status-approved.png?fit=max&auto=format&n=_FxJdxv7mQoPqyGs&q=85&s=b9dc8bcd452edd4eab0d65780f528c7a" alt="Verified phone number with Active status" data-path="images/verified-phone-status-approved.png" />
</Frame>

Please allow 1-2 weeks for your application to be processed. If it's rejected, you'll receive an email; see [how to handle a rejection](/build/telephony/branded-call-rejection) to review the reason and resubmit.

To also display your business name on outbound calls, apply for [branded call](/build/telephony/branded-call). To stop verification later, see [stop caller ID service](/build/telephony/delete-service).

## FAQ

<AccordionGroup>
  <Accordion title="Which numbers are eligible?">
    Verified phone numbers are available for U.S. numbers only at this time.
  </Accordion>

  <Accordion title="How long does verification take?">
    Allow 1-2 weeks for your application to be processed.
  </Accordion>

  <Accordion title="What happens if my application is rejected?">
    You'll receive an email notification. Go to your phone detail page to review the reason, then fix the issues and resubmit. See [how to handle a rejection](/build/telephony/branded-call-rejection).
  </Accordion>

  <Accordion title="Do I still need a business profile?">
    Yes. A verified [business profile](/build/telephony/business-profile) is a prerequisite for applying.
  </Accordion>

  <Accordion title="How do I stop verification?">
    You can stop the service at any time without interrupting calls. See [stop caller ID service](/build/telephony/delete-service).
  </Accordion>
</AccordionGroup>